Burnley & Wigan Stores: Opening Times & Directions
Shops open 7 days a week

FAQs

  • When will my order arrive?

  • How much is the delivery cost?

  • I want to collect my order instore, how do I arrange this?

  • My order has not yet been delivered

  • Can I amend my order?

  • Can I cancel my order?

  • How do I change my delivery date?

  • What if I’m not in when you deliver?

  • There is a problem with my delivery?

  • Covid 19: Contactless deliveries?

  • Do you accept returns?

  • How to contact us with any order / delivery queries?

  • How do I leave a review?

  • I haven’t received an email confirmation of my order?

  • How do I reset my password?

  • How do I update my personal details?

  • I’m due a refund, how long will this be?

  • How do I join Loyalty club?

  • How do I redeem my reward points?

  • I have lost my loyalty card, what do I need to do?

  • Can I use my loyalty online as well as instore.

Join one of our online or in-store loyalty cards

Save money every time you shop.

Earn points every time you shop with us.